DELIVERY GOALS
GOAL 4: To provide a window, via the Internet, to enrollment data-collection and status for both healthcare providers and business partners
As a web-based product, Enroll-Link can be securely accessed anywhere in the world via a web browser. Enroll-Link uses both standard industry encryption technology (SSL) and secured logins.
In addition to access by enrollment specialists, Enroll-Link can support direct provider access for data-input. Via a walk-through wizard, a provider can create a unique login user id and password and then create the details of their account. By offering this capability to the provider, a vendor can push the accuracy of the data to the source. The provider also has the capability to create additional users who in-turn have access to the account. Providers have a limited view of their account and can only access the features that are pertinent to them.
Many vendors have business partners that re-sell the vendor’s services. Enroll-Link supports the creation of partner entities that have access to only their accounts. Using their partner access, a business partner can data-enter on behalf of a provider or check account status. Partners have a limited view of information and can only access a limited subset of features.
Many Client Tracking/CRM systems are not web-enabled. For those that are, most will have a role-based security, similar to Enroll-Link’s. They don’t, however, typically have a wizard that walks a new user through the data-collection process. Most do not offer the ability for business partners to view or enter customer data. PC Databases and spreadsheets will not support Internet access.